Customer Reviews


What Our Customers Have To Say About Us...

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At InstaFlame Design & Build Ltd, we are very proud of our customer appraisals, so much so we'd like you to see them. All of the testimonials on this page are also accessible on our CheckaTrade and Google page.

Fitted new Full house renovation from kitchen, bathroom, interior staircase, electric and painting.


''As a first time home owner working with Instaflames made the house renovation seem easy. Initially just started with the kitchen and bathroom and then decided to work with them fo the whole house. The team was amazing in telling me ahead of time of the possible outcomes and risks involved, a rotten floor when pulling the carpet or falls walling when removing wallpaper so I felt always prepared. Always on time and Jason always made himself available when needed. The team was very tidy and clean and I always felt in great hands. The quality of the work was absolutely impecable.''


Location: Wimbledon

Various Property Maintenance, roofing, building and plumbing work in various properties across London.


''For the last 5 years, Jason and his team at Instaflame have been working with our Property management company for everything from Property refurbs, Roofing, Painting, Building, Plumbing, and Electrics. The team at Instaflame will always go above and beyond to ensure works are carried out in time, at fantastic quality, and never hesitates to come back should there be any snags, issues, or extra requests. Instaflame has and will remain one of our top "go-to" contractors for everything Property Maintenance related. I cannot recommend Jason and his team enough! They are a pleasure to work with.''

Location: London

Rear extension and kitchen.

''We recently had Jason do our loft conversion and were very happy with the end results. So we decided to add a rear extension on with new kitchen. We couldn’t be happier with how it all looks Thank you Jason.''


Location: Borehamwood

House refurbishment.


''I needed a house sorting out and this company handled everything for me, heating repairs, plumbing, painting and even the garden. After having 3 tenants in for 8 years it now looks new again.''


Location: Croydon

Total refurbishment of shower room.


''We engaged Instaflame to refurbish our shower room, as they had already refurbished our kitchen, living room, and home office to a high standard. It was a big job for a small room, requiring a complete rip-out of the old suite, decor, and fittings, etc., all of which was performed very efficiently. A majority of the work was carried out by Andre, a highly pleasant and skilled craftsman who custom fit our shower panels, creatively tiled our wall, and custom fit the new suite, etc., all to a high quality. We would go back to Instaflame without hesitation, they are a joy to work with.''


Location: Wandsworth

Loft extension, new kitchen and whole house refurbished.


''My house looks absolutely incredible I was speechless when I first saw the work that was done. The company went above and beyond to fulfil my requirements. The workers were exceptional, hard working, polite and very helpful with my requests along the way. I am beyond thrilled and I can’t thank them enough. I will no doubt use them again for future projects. Thank you so much.''


Location: Sutton

Fitted new kitchen and ceilings skimmed and painted rest of flat.


“Brilliant was like coming home to a new flat. New kitchen looks fantastic and flat is so much brighter.''


Location: Wimbledon

Ripping out and replacing my kitchen with a new one, including installing appliances etc.


''It’s been a pleasure working with the Instaflame team on my kitchen. They have delivered the install on time and with accuracy. The finishings are fantastic and I’m looking forward to completing the final touches to my kitchen and rest of the house. I also appreciated their flexibility in working around my schedule and also the efficient follow ups to sort out the costings.''


Location: Battersea

Re-plastering, painting and renovating a whole 2 bedroom flat.


''I needed a flat renovating because our son got a short notice transfer of his job and we only had 3 weeks in which to organise. This company took on the challenge and re-plastered the place in less than a week and then only took another one week to finish the job, The end result is absolutely perfect. Great attention to detail, clean and tidy. I would have no problem recommending them. Most importantly, no neighbours have complained, the communal staircase has been left spotless.''


Location: Sutton

Creating open plan kitchen/living room and all associated works including plumbing.


''I found Jason through checkatrade, so its fair to say that my expectations were already high from the reviews that I'd seen. Jason was pragmatic, honest and approachable from the start of the project. The team were great, and despite a few challenges (inevitable with a 1920s building) along the way they always kept me in the loop and came with solutions. I'd highly recommend (and have done already to friends) and will be using them for future work on the property - but currently enjoying the new open plan space in the meantime!''


Location: Putney

2 New bathrooms, Ground Floor complete refurb, electric work, Painting etc.

''Jason and his team (Chris, Sergei , AJ, Ryan ,Lewis ) have done a great job in my property. Extremely polite and reliable team. The quality of the work was done to a very high standard. They made sure that the property was clean and tidy at all time which for me was a big plus point. All my questions or concerns were answered at any time , I would get a response back even at 10pm at night ! I highly recommend them, not just for bathrooms but also general house repairs including boilers ( they fixed mine at a very reasonable price ) Thanks Jason and Co.''


Location: Wimbledon

Did an extension on my house.


''Absolutely amazing, fast and efficient as well as very tidy and hard working. Graham was very personable and Jason is clearly very passionate and driven to achieve the best results possible. The work was sturdy and my wife was incredibly impressed. The kids love the new space and the house is slowly but surely looking like the dream house we are aiming for. Thanks again guys. We will be back for more work soon!''


Location: Bromley

3 x New Bathrooms.


''I cannot recommend Instaflame, and in particular the company owner Jason, highly enough. They completely gutted and fitted 3 new bathrooms in my property. There work was done to an extremely high standard; on time and on budget. The workman were courteous and respectful of my property. In my view, what sets Jason apart from his competitors is his excellent customer service. He helped me at every stage of the project to overcome issues (of which there were many) and make decisions. My wife and I could not be happier with the end result. If you need a new bathroom in SW London – go with these guys.''


Location: London

Quote for boiler relocation and replacement of electrical board.


''We would certainly would not hesitate Instaflame Property Services to anyone requiring plumbing or electrical work and other services they provide. They are not only industry qualified but extremely polite and courteous. Always helpful with suggestions and going an extra mile. Electrician was a good laugh too. Work was completed to budget and within agree timescales.''


Location: Worcester Park

Boiler and thermostat replaced.


''This work was done whilst our house was let, we returned 1/9/17.The level of finish was appalling: cheap unmatched fittings were used on a job costing £3k, a flexiloop was fitted over the toilet. There was no attempt to make good damage done,overall finish was dreadful and unfinished, drain pipe not even fitted vertically. They even left wet cement up the walls.They invoiced us for fitting a themostat, which they now deny as the fitting proved to be unsafe with a screw through the stairwell. They are refusing to make good the appalling workmanship or even attend the property. The boiler is OK.''


Location: Beckenham

Electrical and Plumbing Break Downs.


''All the Team at Instaflame Ltd show great workmanship and are very helpful in all aspects! We can always rely on them to back us up day to day or in an emergency! We cannot stress enough how happy we are with their work. They are always are first port of call and will continue to be.''


Location: Raynes Park

Full Bathroom refurbishment.


''It was an absolute pleasure to work with Jason, I expected dealing with builders as a woman alone would be hard, but it was above and beyond easy compared to what I expected. Jason is incredibly helpful, communicative, professional and friendly at the same time, I cannot recommend him enough. I chose Instaflame based on the reviews and I wasn't disappointed. Fantastic quality work, everyone in his team is great, an expert of what they are doing. I have pretty high expectations but he managed to build my dream bathroom and would do everything to make a client happy. Would give 11/10 if I could!''


Location: Mitcham

Garage and conservatory demolished, new shed and large ground floor extension built.


''After being very happy with a bathroom renovation Instaflame did for us a few years ago, we had them back in to do our ground floor kitchen extension. We truly couldn't be happier with their work! Due to various circumstances it took a bit longer than anticipated, we were kept fully informed throughout. The owner of the company, Jason, is a really nice guy and very easy to work with and the guys who worked on site were all very courteous and eager to please. We have two young children and the guys were all very nice and a pleasure to be around. I couldn't recommend them more highly!''


Location: London

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